Pickups are always free. Deliveries are $20. BinSwap delivery is to the front door of your building. An additional charge will occur if our drivers need to climb stairs to get to your front door. A few steps to get from the street to your building’s front door is fine, however, if our driver needs to climb up a flight of stairs additional charges will apply. Typically, there is an additional $5 per laden bin to navigate interior staircases and hallways. Feel free to call us to find out if your delivery will incur an additional fee due to stairs or difficult access to your front door.